FAQs

How long does it take for my order to be completed ?

we strive to complete all orders as quickly as possible but we say to allow at least 2 weeks for completion of your handmade item.

 

How Long does it take for my item  to arrive ?

Our Parcels are sent via Courier & include Tracking, they have a estimated 2-5 day arrival time (please note this in not inclusive or rural areas )

Refunds?

We do not offer refunds on our products ,however if your item arrives and is Faulty or not as described ,we do offer a Exchange or a credit note :)

(you will be responsible for returning the item Via post or hand delivery to Oxenford Goldcoast .)